Shipping Policy

1. Order Processing Time:

• All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving full payment. You will receive a confirmation email once your order has been processed and shipped. 

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2. Shipping Rates:

• Shipping within the US and Canada is free. Shipping cost is included in the final product cost.

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3. Shipping Destinations:

• At the moment we only provide shipping within the US and Canada.

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4. Shipment Confirmation and Order Tracking:

• Once your order is ready to be shipped, you will receive an email notification containing your order number and shipping address. 

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5. Customs, Duties, and Taxes:

• HK Accessories is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

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6. Damages:

• HK Accessories is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

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7. Returns and Exchanges:

• Please review our Return Policy for details on returns and exchanges.

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8. Missing or Lost Packages:

• In the rare event that your package goes missing or is lost in transit, please contact our support team on the contacts below and we will work with the carrier to resolve the issue.

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9. Delays:

• HK Accessories is not responsible for any delays caused by natural disasters, inclement weather, customs issues, or any other circumstances beyond our control.

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10. Contact Information:

• If you have any questions about the shipping policy, please contact us at hkaccessoriespng@gmail.com or fill out the contact form below with your inquiry and we will get back to you as soon as we can.

Note: This shipping policy is subject to change without notice. Please review it periodically for any updates.