Effective Date: 12 June 2026
Welcome to HK Accessories PNG. These Terms and Conditions govern your use of our website, products, and services. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions.
1. About Us
HK Accessories PNG is an online retail store based in Port Moresby, Papua New Guinea, offering a range of products including personal care products, fashion accessories, home accessories, electronics, gifts, and related items.
2. Acceptance of Terms
By accessing our website, creating an account, placing an order, or otherwise using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
If you do not agree to these Terms, please do not use our website.
3. Eligibility
You must be at least 18 years of age or have the consent of a parent or legal guardian to purchase products from our website.
4. Products and Pricing
4.1 Product Information
We strive to ensure that all product descriptions, images, specifications, and pricing are accurate. However, errors may occasionally occur.
We reserve the right to:
- Correct any errors, inaccuracies, or omissions;
- Change product information without prior notice;
- Refuse or cancel orders affected by pricing or description errors.
4.2 Pricing
All prices displayed on the website are in Papua New Guinea Kina (PGK) and include GST unless otherwise stated.
Prices may be updated at any time without prior notice.
5. Orders
5.1 Order Acceptance
Submission of an order does not guarantee acceptance.
HK Accessories PNG reserves the right to:
- Reject any order;
- Limit quantities purchased;
- Cancel orders where fraudulent or suspicious activity is suspected.
5.2 Order Confirmation
Once an order is accepted, you will receive confirmation via email, SMS, phone call, or another available communication method.
Once an order is placed, the ordered item will be put on hold for 60 minutes for payment to be made before it is cancelled.
6. Payment
We accept approved payment methods listed in our Payment Policy. Cash payments are not accepted.
Orders will not be processed until payment has been successfully received and verified.
HK Accessories PNG reserves the right to refuse any transaction that appears suspicious or unauthorized.
7. Shipping and Delivery
7.1 Delivery Areas
We currently provide delivery services within Port Moresby only.
7.2 Delivery Times
Delivery times are estimates only and may vary due to:
- Traffic conditions;
- Weather events;
- Public holidays;
- Operational disruptions.
7.3 Delivery Charges
Delivery fees are displayed during checkout and may vary depending on location.
7.4 Risk and Ownership
Ownership and risk of loss pass to the customer upon delivery or collection of the product.
8. Self-Collection
Customers choosing self-collection must collect their orders within the timeframe communicated by HK Accessories PNG.
Valid identification may be required upon collection.
9. Returns and Refunds
Returns and refunds are governed by our Return and Refund Policy.
Generally, products may be eligible for return if:
- They are defective;
- They are damaged upon delivery;
- The wrong item was supplied.
Products returned must be:
- In original condition;
- Unused where applicable;
- Accompanied by proof of purchase.
Refund approval remains at the sole discretion of HK Accessories PNG in accordance with applicable consumer laws.
10. Warranties
Where applicable, manufacturer warranties apply to products sold through our website.
Except as required by law, HK Accessories PNG makes no additional warranties regarding products sold.
11. Customer Responsibilities
Customers agree to:
- Provide accurate and current information;
- Maintain confidentiality of account credentials;
- Use the website lawfully;
- Not engage in fraudulent activities.
12. Intellectual Property
All content on this website, including:
- Logos;
- Product images;
- Graphics;
- Text;
- Website design;
- Trademarks;
is the property of HK Accessories PNG or its licensors and may not be copied, reproduced, distributed, or used without written permission.
13. Limitation of Liability
To the maximum extent permitted by law, HK Accessories PNG shall not be liable for:
- Indirect or consequential losses;
- Loss of profits;
- Business interruption;
- Data loss;
- Delays caused by third parties.
Our total liability shall not exceed the amount paid for the product giving rise to the claim.
14. Website Availability
We do not guarantee uninterrupted access to the website.
We may:
- Suspend access;
- Perform maintenance;
- Modify website features;
- Discontinue services
without prior notice.
15. Prohibited Activities
Users must not:
- Upload malicious software;
- Attempt unauthorized access;
- Interfere with website operations;
- Use the website for unlawful purposes;
- Misrepresent their identity.
Violations may result in account suspension and legal action.
16. Privacy
Your use of the website is also governed by our Privacy Policy.
By using our website, you consent to the collection and use of information as described in that policy.
17. Force Majeure
HK Accessories PNG shall not be liable for delays or failures caused by events beyond our reasonable control, including:
- Natural disasters;
- Pandemics;
- Government restrictions;
- Telecommunications failures;
- Transportation disruptions.
18. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Papua New Guinea.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Papua New Guinea.
19. Changes to Terms
HK Accessories PNG may update these Terms and Conditions at any time.
Changes become effective immediately upon publication on the website.
Continued use of the website constitutes acceptance of the updated Terms.
20. Contact Information
For questions regarding these Terms and Conditions, please contact:
HK Accessories PNG
Koura Way, Tokarara
Port Moresby, Papua New Guinea
Phone: +675 8187 3677
Email: hkaccessoriespng@gmail.com
Last Updated: 12 June 2026